Stop chasing rent. Stop managing repairs you never approved. Stop wondering if your manager is actually working.
Queen City Management Services is a licensed NC/SC brokerage that has managed single-family rentals and small portfolios across Charlotte, Mecklenburg, Gaston, Union, and York County SC since 2013. We screen tenants, enforce leases, coordinate repairs within your approved threshold, and deposit rent — so you collect income, not headaches.
"Self-managing is cheaper than hiring a property manager." It isn't. A single eviction in North Carolina costs $3,000–$8,000 or more in court fees, legal costs, vacancy, and turnover — before the next tenant ever signs. (Brownlee, Whitlow & Praet, effective January 1, 2025.)
Who knows your Charlotte investment property better than the team that's been managing it?
Nobody. That's exactly who's selling it.
Jasmine and Savita are dedicated AI showing agents — one assigned to each property. They answer calls instantly, day or night, handle property questions, and book showings on the spot. No voicemail. No missed leads. No after-hours dead zones.
2 BD / 2 BA · 839 sq ft · Colville Gardens · Across from UNC Charlotte off Suthers Rd · 28213
Instant info & showing booking: 704.659.5640
4 BD / 2 BA · 1,096 sq ft · University Terrace · Across from UNC Charlotte off John Kirk Rd · 28262
Instant info & showing booking: 980.350.7600
Jasmine and Savita never miss a call — day, night, or weekend. Want AI agents capturing leads for your business 24/7? They’re built by SYNCivate AI. See SYNCivateAI.com.
One licensed team for every side of Charlotte real estate.
New Investors
You found the property. Now you’re not sure what screening looks like, what a fair lease costs, or what happens if the tenant stops paying. We’ve placed tenants in Charlotte for 13 years. We walk you through it once and run it from there.
Portfolio Owners
One bad hire ripples across every door you own. You need consistent screening, documented maintenance, and monthly statements that don’t require a follow-up call to decode. We run systems, not gut calls.
Buyers & Sellers
Charlotte’s market rewards people who know which neighborhoods have real buyer leverage right now and which ones are held up by wishful pricing. We know the difference — and we represent you either way.
UNCC Families
Your student needs housing near campus that’s managed, maintained, and safe — not a random sublet. Full leases, background-checked neighbors, on-call maintenance, and a licensed property manager behind it all.
Three steps to passive rental income. No surprises. No silence.
We pull real numbers on your property.
Not a range. Not a guess. We look at what comparable Charlotte rentals are actually earning right now — vacancy rates, realistic rent, fees that make sense — and we hand you that report for free. No obligation.
We screen tenants like your cash flow depends on it. Because it does.
Income verification, background check, eviction history, rental references. We decline more applicants than most firms ever see. The wrong tenant costs more than a vacancy.
Rent hits your account. You stop thinking about it.
Direct deposit. Maintenance handled within your approved threshold. Monthly owner statements. Harper and María cover after-hours in English and Spanish. You own the property. We run it.
No pitch. No pressure. Real numbers in writing.
You've been burned before. Here's exactly what QCMS puts in your management agreement — and what it costs us if we break it.
Repair bills you didn’t approve. Vacancies no one explains. Contracts that lock you in. Most Charlotte managers make you fight for every answer. Here’s what we put in writing — and what it costs us if we break it.
30-Day Placement Guarantee
Your property is tenant-ready and we don’t place a qualified tenant in 30 days? You don’t pay a management fee for that placement.
$300 Maintenance Threshold
No repair over $300 gets approved without you. You stay in control of every dollar — not surprised by a line item.
No Lease, No Fee
Zero management fees until a signed lease is in hand. If the property sits empty, we eat it — not you.
60-Day Exit Guarantee
If we’re not performing, you can exit with 60 days’ notice — no penalties, no fine print, no questions asked.
Transparent Financials
Owner statements, 1099s, and work orders in one portal. Pull any transaction, any time. No “let me get back to you.”
Rent Protection Insurance
Lost rent, eviction costs, and legal expenses covered via SureVestor — so one bad tenant doesn’t wipe out a year of cash flow.
Every guarantee above goes into your management agreement — not just on this page.
They were exactly where you are. Here's what changed.
“I had a wonderful experience renting this beautiful five-bedroom home for the past two years.”
via Google
“Halah and QCMS have managed my property for more than a decade, and my continued use of her services speaks for itself. Our relationship truly feels like a partnership — she communicates promptly, knows her markets inside and out, and puts the property’s interests first.”
via Google
“My initial interaction with Queen City Management Services has been fantastic! Mrs. Halah in particular is very professional, courteous, helpful, and kind. She goes above and beyond. What I appreciate even more is her genuineness and candor. She is firm and very fair!”
via Google
Explore available properties by category:
We service two distinct rental communities in Charlotte. Choose your path below to view live inventory.
Rooms Near UNCC
Off-campus student housing, walking distance to UNC Charlotte, from $525 a month. Managed, maintained, and safe — not a random sublet.
Ask Parker, our UNCC specialist: 980.405.1970
Charlotte Area Rentals
Homes and apartments managed by QCMS across the Charlotte metro. See what’s available right now and apply online in minutes.
Current residents & applicants start here.
Charlotte market intelligence, analysis, and updates.
The latest property management data, local real estate trends, and firm press releases for Charlotte owners and investors.
The IRS Is Telling You to Buy Near UNC Charlotte — If You Have a 529
A legal move Charlotte parents are using to turn tuition dollars into long-term equity.
What $175K Buys Near UNC Charlotte in 2026 — and What It Earns as a Rental
A straight look at inventory, realistic rent, and what the numbers actually pencil to.
University City Rental Market Report — Q2 2026
Where rents are rising, where they’re flat, and what Charlotte landlords should do about it.
Frequently asked questions.
What does QCMS charge to manage my Charlotte rental property?
QCMS charges a monthly management fee of 8% to 12% of gross rent collected, depending on your management tier and portfolio size. We only collect our fee when rent is collected — there is no management fee charged on vacant months. A one-time leasing fee applies per new tenancy. Contact us for a custom quote based on your property.
Can I cancel my management agreement with QCMS if I'm not happy?
Yes. QCMS’s 60-Day Exit Guarantee allows you to terminate your management agreement with 60 days’ written notice — no penalties, no cancellation fees, no questions asked. We earn your business every month through performance, not fine print. This guarantee applies to all management tiers.
What protects me financially if my Charlotte tenant stops paying rent?
QCMS Concierge tier clients are covered by SureVestor Protection — a landlord protection program that covers lost rent, eviction legal costs, and malicious property damage when a tenant defaults. All QCMS owners also benefit from a structured collections process, consistent lease enforcement, and dedicated eviction attorney coordination when required.
Stop guessing what your Charlotte portfolio is quietly costing you.
We don’t just write about the Charlotte market—we engineer solutions for it. Whether you are optimizing a student housing property, managing a growing portfolio, or transitioning away from a manager who has gone completely silent, you need real data, not guesswork.
Let’s run your numbers. We will tell you straight—what your property should earn, what your current management setup is costing you, and exactly what we would do differently. If it makes more financial sense to stay right where you are, we will tell you that too.
Prefer to talk first? Call 704.941.4557 — Harper, our AI, answers 24/7.
Get your free rental analysis — plus the 2026 Charlotte Owner's Guide, instantly.
Tell us about your property. We send your guide the moment you submit, then follow up with real numbers — what your rental should earn and what it’s quietly been costing you.
- A free report on what your property should actually rent for in today's Charlotte market
- The vacancy, pricing, and maintenance mistakes costing owners the most right now
- The 2026 Charlotte Owner's Guide to download the instant you submit
- No pitch, no pressure — real numbers in writing
No upfront fees. We only get paid when you get paid.
Queen City Management Services (QCMS)
13534 Plaza Rd Extension, Ste 108
Charlotte, NC 28215
English / Español
